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We are sorry to announce that Dr Kate Barnes has now resigned from Prospect House due to ill-health and she left at the end of January. Dr Barnes has been working on a part-time basis at Prospect House for the last fifteen years and has always carried out her role as a GP with a great deal of care and commitment towards patients. Staff and patients will be very sorry to see her go and she too will miss seeing her patients. We wish her all the best as she embarks on new projects in the future.   Going forward and whilst we are recruiting a permanent replacement, we are very fortunate that local GP, Dr Sarah Marshall, will be covering Dr Barnes' three clinical sessions per week.

We can now provide more choice in the way that you consult your GP.

You may not have time to come into the surgery, may not need to be examined by a doctor, but need to seek GP advice over the phone. We offer these appointments throughout the week. To book a GP phone appointment phone 01494 862325.

We are no longer offering the WebGP e-consulting service which was promoted on the home page of this website.

Friends & Family Test

If you have recently visited our surgery and would like to give us feedback, please click: Prospect House Friends and Family Test

Welcome to The Practice Prospect House

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Take the Friends & Family Test

The NHS Friends and Family Test (FFT) was introduced in 2014 to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Help us to improve our service, learn more about the test and give us your feedback.

Join our Patient Reference Group

Patient Reference Groups (PRG’s) are about involving local people patients and non-patients in decision making - listening to their views before deciding a course of action.

If you would like to register your interest or for further information in our Patient Reference Group please click here.

Access & Parking

There is disabled access at the practice and some parking is available.

Online Services

If you would like to start booking your appointments, ordering your repeat prescriptions or access your own Electronic Medical Record (EMR) on-line, please enquire about registering for this service at our reception desk. You would need to bring in photo ID when you first register, such as passport or photo driving licence AND a utility bill showing proof of your name and address. Our reception staff will then provide you with a password to gain access to your repeat prescription on-line. If you have already register to use our online services choose from the links below:

(Site updated 24/05/2016)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website