IT/Electronic Patient Records Statement of Intent for The Practice Prospect House, October 2015
New contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a statement of intent in relation to the following IT developments:-
- Referral Management
- Electronic Appointment Booking
- On line Booking of repeat prescriptions
- Summary Care Record
- GP2GP transfers
- Patient Access to records
- Enable patient feedback FFT
Please find below details of our progress towards these IT developmental changes:
1. Referral Management
All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice. Prospect House now include the NHS number in all NHS clinical correspondence.
2. Electronic Appointment Booking
Practices are required to promote and offer the facility for all patients, who wish to book, view, amend, cancel and print appointments online. Prospect House now offer some GP non-urgent appointments available to book on-line. It is also possible to cancel appointments on-line. It is currently not possible to book nurse appointments on-line due to the range of procedures a nurse carried out and therefore varying length of appointments. All nurse appointments are booked through our receptionists.
3. Online Booking of Repeat Prescriptions
Practices are required to promote and offer the facility for all patients, who wish to, to order online, view and print a list of their repeat prescriptions for necessary drugs, medication or appliances.
Prospect House offer the facility for ordering repeat prescriptions on-line and this is proving very popular with our patients.
NOTE: Please visit https://systmonline.tpp-uk.com to register for our online services or come in to Prospect House and enquire about this at reception. In order to register all patients will need to bring into the surgery some photo ID together with a utility bill showing proof of address.
4. Summary Care Record
Practices are required to enable successful automated uploads of any changes to a patient&rsquos summary information, at least on a daily basis to the Summary Care record.
Having your Summary Care Record available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.
Prospect House has now gone live with SCR. However, if you do not want your medical records to be available in this way and have not already informed the practice, then you will need to let us know so that we can update your record. You can do this by writing a letter to the surgery or alternatively completing the on-line form:
For more information, visit http://systems.hscic.gov.uk/scrp
5. GP2GP record transfers
There is a requirement for GP Practices to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or de-registers. It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. With GP to GP recorded transfer, your electronic record is transferred to your new practice is within 24hrs.
Prospect House confirm that GP2GP transfers are already active and we send and receive patient records via this system.
For more information visit http://systems.hscic.gov.uk/gp2gp
6. Patient access to their GP record
Practices are required to promote and offer the facility for patients to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions and any other items/date such as additional record elements which has been agreed between the practice and the patient i.e. Immunisations & Test results.
We are working with our system supplier and it is our intention to have this facility fully available to patients by 31st March 2016.
Please visit http://www.england.nhs.uk/ourwork/pe/patient-online/po-public/ for more information.
- How to give feedback to Prospect House about online services
To give feedback about the online services you can:
- use The Practice website to send an email
- leave comments with the receptionist
- write a letter to the practice addressed to the Practice Manager
The Practice Prospect House is working closely with our System Suppliers and it is our intention to have all these IT developments available to our patients by 31st March 2016.