To request repeat medicine, tick the repeat slip as appropriate and drop it into the surgery or you can post this slip with a self-addressed envelope.
Regular repeat prescriptions should be ready for collection within two working days.
Prescriptions that need re-authorisation by a GP, or ones with requests for changes in medication will take longer to process and may require up to five working days.
If you would like to start ordering your repeat prescriptions on-line rather than having to come into Prospect House, please enquire about registering for this service at our reception desk. You would need to bring in photo ID when you first register, such as passport or photo driving licence AND a utility bill showing proof of your name and address. Our reception staff will then provide you with a password to gain access to your repeat prescription on-line.
You can then click on the link at the top of this page. When you access this website, you will find the instructions to be straight-forward, but you can contact our surgery if you have any queries.
Please note that you will not be able to order prescriptions more than seven days prior to due date.
By registering to this service, you will not have to bring your repeat prescription requests to the surgery and your on-line requests will go directly into your medical record.
Please do not telephone for repeat prescriptions.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.